Privacy Policy and Terms of Use

Edited in March 2026

1. Contact

For any questions about your personal information, please use our contact form:

https://scolaro.ca/contact.html

2. Information We Collect

We only collect information necessary for the purposes described in this policy.

Registration Information

To create an account:

First and last name
Email address
Password (stored in encrypted form)
Status (teacher / student)
Educational establishment (mainly for teachers and institutional accounts)

Pedagogical and Usage Data

As part of using the Platform:

Tests, questionnaires, assignments, and evaluations created
AI-generated questions adjusted by the teacher
Student responses, exam copies, texts, and projects
Grades, scores, feedback, and comments
Time spent on activities and progression in evaluations
Browsing history within the Platform (pages viewed, main actions)
Account preferences (language, display options, class settings, etc.)

Technical Data

For security and technical operation purposes:

IP address
Browser type and version
Operating system and device type
Technical identifiers (session tokens, Firebase IDs, etc.)
Error and activity logs
Cookies and similar technologies (see Section 11)

3. How We Use Your Information

Service Provision

We use your information to:

Create, manage, and authenticate your user account
Enable the creation, distribution, and taking of tests and evaluations
Generate questions, instructions, and feedback using artificial intelligence (AI)
Automatically correct certain responses and calculate scores
Display progress reports, results, and pedagogical analyses
Provide technical support and respond to your assistance requests

Service Improvement and Product Development

We may analyze aggregated or pseudonymized data to:

Understand Platform usage
Improve our AI algorithms and response quality (e.g., statistically evaluating correction quality without focusing on a specific student)
Develop new educational features
Optimize Platform performance, ergonomics, and security

We strive to minimize the use of directly identifiable information (name, email, etc.) for these analytical purposes.

Communications

We may use your contact information to:

Send important service-related notices (security, significant modifications, planned interruptions)
Respond to requests sent via the contact form
Inform teachers and school officials of significant Platform updates
Send you, with your consent, information or marketing communications (newsletters, new features)

You can withdraw your consent to marketing communications at any time using the unsubscribe link or by writing to us at https://scolaro.ca/contact.html.

4. Sharing Your Information

We do not sell your personal information. We may share it with technical providers, authorized educational institutions, and competent authorities when needed to deliver the service, maintain security, comply with the law, or protect our rights.

5. Data Hosting

Most data is stored in Montreal. Some data, such as login information or certain technical processing data, may however be stored in the United States.

6. Your Rights Regarding Personal Information

If you need anything regarding your data rights, please contact us through the following form:

https://scolaro.ca/contact.html

7. Use of AI and Automated Decisions

Scolaro uses AI to generate questions, suggest corrections, and produce pedagogical feedback. These outputs are assistive only: the teacher or institution remains responsible for final decisions, and human review can be requested when needed.

8. Cookies and Analytics Tools

We use cookies to keep you signed in, secure the platform, remember preferences, and measure service usage. Essential cookies are required for operation, while analytics cookies are used only with your consent and can be managed through our preferences tools or your browser.

9. Minors and School Context

Scolaro is used mainly in an educational setting. For minor students, the school or responsible teacher must ensure required authorizations are in place, and we limit collection to information necessary for the platform's educational use.

10. Information Security

We apply reasonable security measures such as encryption, access controls, and technical monitoring to protect your information. If a serious privacy incident occurs, we will follow the notification obligations required by law.

11. User Accounts

To use Scolaro, you must create an account with accurate information, keep your login details confidential, and update your information when needed. You are responsible for activity under your account and must promptly notify us of any unauthorized use. Teachers and institutions that create student accounts or add student data also confirm that they comply with applicable laws, obtain required authorizations when necessary, and only submit information needed for the Platform's educational use.

By using Scolaro, you also authorize us to use the email address associated with your account to help identify the school, educational institution, or organization connected to your use of the service, and to use that information in our communications or discussions with that institution when reasonably necessary to provide the service, clarify a situation, or resolve a matter related to the platform.

If you contact us, or if an institution associated with your account contacts us, regarding a problem, dispute, technical issue, billing matter, security concern, or any other service-related situation, you authorize us to investigate the matter and to access, review, and verify the data, account information, and related records reasonably necessary to understand, process, and resolve it.

12. Acceptable Use

You must not use Scolaro for illegal, non-educational, abusive, or unauthorized purposes, attempt to bypass security measures, access data without permission, publish or store illegal or inappropriate content, infringe third-party intellectual property rights, or collect or export other users' data without authorization. If these rules are violated, we may suspend or terminate your account and take any appropriate action.

13. Content and Intellectual Property

You retain rights to the content you create or upload to Scolaro, subject to any pre-existing third-party rights, but you grant us a limited, non-exclusive, royalty-free license to host, process, display, reproduce, and technically adapt that content as needed to operate the service. This license is only for providing Scolaro and does not allow us to exploit your content commercially without your agreement. The Platform, its interface, code, structure, logos, predefined texts, and AI technology remain Scolaro's protected property, and no ownership rights are transferred to you beyond the licenses expressly stated in these Terms.

14. Role of AI and Automated Decisions

Scolaro uses AI as an assistance tool to generate content, suggest corrections, and produce pedagogical analysis. Official decisions remain the responsibility of the teacher or institution, and human review can be requested when an important decision relies on automated processing.

15. Third-Party Services (Firebase, OpenAI, Analytics, etc.)

Scolaro relies on certain third-party services, including:

Firebase / Google Cloud for hosting, authentication, and database
AI Providers (e.g., OpenAI) for automated generation and correction
Analytics Tools (e.g., Google Analytics) to measure and improve Platform usage

The use of these services is governed by contractual agreements aimed at protecting personal information. Some of these services may be located outside of Quebec or Canada.

As part of service security and reliability, we may also log certain technical events related to authentication and account creation, including failed sign-up attempts when an email address is already associated with an account. These events may be recorded in our secure technical logs, including Firebase Firestore, used to measure error rates and detect unusual spikes in our routine health checks, and may trigger an internal alert email when reasonably necessary to investigate, protect the Platform, or resolve an incident.

Non-necessary cookies and analytics tools are used only with your consent, as described in the Privacy Policy and/or the cookie banner. You can withdraw this consent at any time.

16. Liability, Termination, and Governing Law

Scolaro is provided "as is" to the extent permitted by law. We may suspend or terminate access in cases of misuse or breach of these Terms. These Terms are governed by the laws of Quebec and the applicable federal laws of Canada, and any dispute will be submitted to the courts of Montreal, subject to mandatory applicable rules.

17. Updates to This Document

This page combines the Privacy Policy and the Terms of Use. We may update it to reflect changes to the service, our practices, or legal requirements. The date shown at the top of the page is the current version date.